Lab Reports, X-rays & Documents — Organized by Patient, Accessible Anywhere

Indian patients send documents on WhatsApp. Always.

"Doctor, here is my blood test from yesterday."
"Doctor, attaching the MRI report."
"Doctor, my husband's ECG, please advise."

You receive 30 to 50 such documents a week. You glance at them, reply, and they sink into your chat history. Three months later, a patient asks "Doctor, can you check that X-ray from January?" — and you spend 10 minutes scrolling.

This is the universal Indian clinic problem. Records exist, but they live in WhatsApp where they can't be searched, organized, or trusted to stay forever.

DRP-OS Clinic has a proper file system. Here is how it works.

Three ways to link a document

When you upload any file — a PDF, image, X-ray, video, anything — you link it to:

1. A patient — every file belongs to someone
2. A specific visit (optional) — link it to the consultation where it was discussed
3. A folder (optional) — organize by document type

This triple-link means you can later find any document from three angles. Looking up a patient? Their full document history appears. Looking at a specific visit? Only the documents from that visit appear. Looking by document type? All MRIs across all patients, for example.

Five document categories built in

• Documents — lab reports, discharge summaries, referral letters, insurance papers
• Images — X-rays, ultrasounds, MRI scans, skin condition photos, wound photos
• Videos — ECG strips played as video, ultrasound clips, gait analysis
• Prescriptions — the system's own auto-generated prescription PDFs
• Other — anything that doesn't fit a clean category

Each category has its own colour and icon, so visually you can scan a patient's files and instantly see what type each one is.

Folders inside folders, password-protected if needed

For each patient, you can create custom folders:

• "2025 Routine Checkups"
• "Knee Surgery — Pre and Post Op"
• "Diabetes Management"
• "Mental Health Notes" — and this one you might want to lock

Sensitive folders can be password-protected with a separate password. Even if a staff member opens the patient's file, the sensitive folder asks for a password before unlocking. Useful for: mental health records, addiction recovery notes, infertility treatment, HIV-related documents, anything where extra privacy matters under Indian medical ethics and the DPDP Act.

Patients see only their own documents

When patients log into their portal, they see their full document library — every lab report, every X-ray, every prescription you've ever generated for them.

They can:

• Download a copy
• Share with a specialist on WhatsApp
• Show it to the next doctor they visit
• Print a copy for insurance

Without ever asking you for it. The "send me my report from last month" WhatsApps drop to almost zero.

What patients absolutely cannot see

• Your internal clinical notes (kept separate from patient-facing files)
• Other patients' documents (full isolation)
• Locked folders without the password
• Documents you explicitly mark as "internal only"

A real workflow

A patient comes in for diabetes management. You order:

• HbA1c
• Fasting and PP blood sugar
• Lipid profile
• Urine routine
• Foot photograph (to check for ulcers)

Two days later, the lab WhatsApps you the PDF reports. The patient WhatsApps the foot photo. You forward all of them to your clinic email or upload directly via the patient portal.

Each document is filed under that patient, linked to their diabetes management folder, tagged with the date. Six months from now, when you're tracking their HbA1c trend, all four reports are in one place, sortable by date, comparable side-by-side.

Search across everything

Type a patient's name → see all their files. Type "MRI" → see every MRI you've ever stored, across all patients. Type a date → see everything filed on that date. The search is fast even with thousands of files.

Cloud-stored, always available

Files live on the server, not on your local computer. If your clinic laptop dies tomorrow, every patient document is still safe and accessible from any device — your phone, your home computer, a new clinic laptop. No data loss.

What about storage limits?

Generous limits even on the starter plan. A typical clinic uploads maybe 2-5 GB of patient documents per year. The starter plan includes 50 GB, which lasts most clinics 5-10 years before needing an upgrade.

Try it

The file manager is included from the starter plan at ₹1,499 per month.

Free 24-hour trial. Start here.

WhatsApp +91 9560793054 for help moving your existing WhatsApp patient files into the system.