Documentation

Documentation

Everything you need to get a practice live — most are running the same day they sign up. If something here is wrong or missing, tell us and we'll fix the page.

Getting started

After you sign up and your subscription is active, you receive a login for your clinic workspace. The clinic owner can add doctors and staff, set up clinic details, and start adding patients the same day. Most clinics are live within an hour.

Patients

Add and manage patient records with name, contact details, age, weight, gender, address, tags, and notes. You can attach custom fields specific to your practice, mark a patient's status, and search the full patient list quickly. Deleted patients are kept in a recoverable trash rather than removed permanently.

Appointments & scheduling

Each patient can carry a scheduled date and time, so the front desk can plan the day's visits. Visits are recorded against a doctor, with date, time, and the consultation language (English, Hindi, or Sanskrit).

Visits & prescriptions

During a visit you record the diagnosis, dietary guidelines, lifestyle advice, and additional notes. Prescriptions are built from your medicine catalog, organised into groups, with dosage timing (morning, lunch, evening, dinner), quantity, duration, and per-dose cost calculated automatically. Reusable prescription templates let you load a common set of medicines in one click.

Medicine catalog

Maintain your own product list with categories, units, weights, MRP, and GST handling. Prices flow straight into prescriptions and billing, so totals and tax are always consistent.

Billing

Every visit totals the prescription items, optional counter service, extra medication charges, and courier charges into a grand total. GST is applied per your clinic settings. Visits move through draft, finalised, and printed states.

Prescription PDFs

Generate a print-ready prescription PDF on your clinic letterhead, including your logo, clinic details, and a custom footer note. PDFs can be printed or shared with the patient.

Files & folders

Store documents, images, prescriptions, and reports against each patient. Organise them into folders, and lock sensitive folders with a password. Storage is included up to your plan's limit.

Doctors & staff

Invite team members with roles — owner, doctor, or staff — so each person sees what they need. The owner controls settings and team access.

Clinic settings

Configure your clinic name, address, contact details, GST number and rate, logo, letterhead, enabled languages, and default courier and counter charges from one place.

Plans & billing periods

Choose monthly, quarterly, half-yearly, yearly, or a one-time lifetime plan. Plans set limits on staff seats, patient records, catalog size, and storage. See Pricing for current plans, and the Refund Policy for cancellations.

Need more help?

Can't find what you're looking for? Visit Support or contact us — we're happy to help.